Information for Patients

We at Janssen will be happy to answer any general product-related questions. However, we cannot recommend treatment or offer medical advice on personal health matters. If you have a question that relates to treatment of a personal medical condition, please contact your physician or healthcare professional, as this individual is most familiar with your specific medical condition and complete medical history.

If you require immediate assistance or wish to report an adverse event or product quality complaint, Janssen Medical Information can be reached by phone at:

1-800-JANSSEN (1-800-526-7736), Monday through Friday from 9:00 AM to 8:00 PM ET

If you have questions about the website, please email us at [email protected].